Product key when attempting to activate your product. Please verify that you are using a genuine Microsoft doesn't recognize this as a legitimate product. The automated voice said "I'm sorry we cannot complete this transaction. I clicked Activate by phone and entered the long Installation ID when prompted. It then says "Activating." but then I am met with a "Machine activation error" message (please I sign in using my account and it begins looking for my license. I recently bought Office Home & Student 2016 at Best Buy and followed the instructions on the card to install, entering the product key found on the card after scratching off the silver area.Īfter installing and opening any of the Office programs, I am asked to activate before I can use.
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